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Reviews for B&K Heating

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.96
634 Reviews
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  • Wendy T.
    Huber Heights, OH
    Reviewed on June 8th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We made an Excellent choice choosing “Choice Comfort Services” for our new A/C - Furnace installation. The installers were professional and worked inside and out to complete the job. I would Recommend Choice Comfort Services for Repair to your System or New Installations.

  • Helen D.
    Reviewed on May 28th, 2020

    Positive: Professionalism, Responsiveness, Value Everything I asked for was completed by the workers. They did a great job throughout the whole process of initial estimate to completion of installment.

  • Michael B.
    Reviewed on May 17th, 2020

    Positive: Professionalism, Punctuality Choice Comfort service rep was on-time, professional and promptly checked out the system. I'm ready for the summer!

  • Adena N.
    Reviewed on May 15th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great Service Again!!! This company is so wonderful! Years ago we had our A.C. go out in record breaking heat. Choice Comfort was the only one that was able to come out right away and put in a new A.C. for us. They have always been very friendly as well. We now use Choice Comfort to maintenance our furnace and air conditioner when needed. Last night our water heater went out. My husband called after hours and they came out first thing today and replaced our water heater in no time. David was very nice and professional. We appreciate this company so much!!! Thanks Again!

  • Craig
    Huber Heights, OH
    Reviewed on May 15th, 2020

    Great company, from the staff and technicians to management. Great, knowledgeable folks. You won't go wrong with this company for your heating and A/C needs. They're the only ones I call.

  • Jim A.
    Reviewed on May 13th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We want CHOICE COMFORT to know that their service tech, Mike Carter, was simply outstanding while servicing our furnace. He was professional, kind, patient, and extremely knowledgeable while helping us purchase a new A/C unit and furnace. You should be commended having a man of his caliber in your employ. Thanks, Jim Ambrose Kettering, OH

  • Joyce M.
    Reviewed on May 13th, 2020

    Quick efficient and on time for our spring a/c tune up. Professional and friendly service technician, love that they don’t try to sell you things. Great company!

  • June S.
    Reviewed on May 1st, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Servicing my HVAC system has never been so thorough.. condense was cleaned with a special hose, inside furnace, checked and cleaned. Very professional..even helped put in one of the ceiling filters that is very difficutl to do.. Amazing...now I am wondering, what was the previous company doing??? So glad I found them...plus they have other services

  • David M.
    Reviewed on April 29th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Called my former regular HVAC contact. They refused to work on a furnace they did not install. Called Choice Comfort. They scheduled an appointment same day!. Tech called 30 minutes ahead of time. Arrived and immediately diagnosed the problem. Had replacement part on truck, installed and fixed within 1 hour. Professional, courteous, knowledgeable and the price was reasonable. And, Tech answered some additional questions on other units in my home. All in all a great experience. Highly recommended.

  • rhonda G.
    Reviewed on April 23rd, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I called about a frozen spigot and a water leak in the house and I had a man at my house within 15 minutes of the first call. They set the appointment time for 10am a couple of days later (my earliest) and David was here at 10:01am..he went right to work fixing the problem (he put an access panel in an outside wall and repaired the leak. Everything was nice and clean when he was done. It took about 30 minutes. Will definately use them again!

  • Doug A.
    Reviewed on April 20th, 2020

  • Diane C.
    Reviewed on April 12th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • James H.
    Tipp City, OH
    Reviewed on April 9th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Sue H.
    Reviewed on April 5th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very prompt and professional. Called ahead when on the way and arrived as scheduled. Friendly and thorough. Pleased with this service.

  • josie F.
    Reviewed on March 25th, 2020

    Positive: Punctuality, Quality, Responsiveness, Value Called them at around 10 am and by 11 am Jimmy showed up to take care of my water softener issue. I was absolutely amazed at how quickly he arrived. I had a boat load of questions for Jimmy and he was so patient and friendly. He made me feel as if my concern was his concern. I highly recommend this company!

  • Joey S.
    Reviewed on March 20th, 2020

    Positive: Punctuality, Quality, Responsiveness, Value The reps were very responsive via phone and email. When we had issues they had availability to come out within a short notice to check out the issue, give us a quote and fixed the problem quickly. Their prices were very reasonable when comparing other similar companies

  • Jeff W.
    Reviewed on March 18th, 2020

    Thank you! Mike, your technician was courteous, professional, and knowledgeable. You never know what kind of service to expect these days, and when you get a job well done in a professional manner by someone who shows up when promised it is a terrific relief to a home owner. I heartily recommend Choice Comfort Services.

  • Susan F.
    Reviewed on March 18th, 2020

    Positive: Punctuality, Responsiveness

  • Pam M.
    Reviewed on March 17th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great dealing with Choice Comfort. One recommendation. Keep records on filter sizes and come prepared to change new for old

  • Al B.
    Reviewed on March 10th, 2020

  • Rick C.
    Reviewed on March 10th, 2020

  • Joanna T.
    Reviewed on March 3rd, 2020

    Thank you Pat Andrews,...Our service tech was very polite,...came in a timely manner...called and let me know when to expect him...very professional...cked everything out....treated me like family...thanks again Pat...now we'll be all warm and cozy this winter...👍👍👍👍

  • Susan P.
    Reviewed on March 2nd, 2020

    Delightfully attentive on the phone - answered all my questions and provided additional helpful information as well. Scheduled us quickly & great communication. Highly satisfied- I plan on using Cool Solutions again, definitely! Thanks Brian and Tammy and the whole team!

  • Linn E.
    Reviewed on March 2nd, 2020

    They went well beyond my expectations. Very professional yet personable. Quality care. Explained everything in detail, helped and answered my questions and concerns. I would for sure get them again.

Review Central
4.96 out of 5 ( 634 Reviews )